About

Our Team

Tixsa is run by a group of people with years of experience in events, management of events and event planning. For custom event ticketing, admissions technology and on-site event operations support, Tixsa is the trusted partner for your event.

Inspiring and creating memorable moments, one ticket at a time, is our vision for our clients. Event organisers choose Tixsa because we treat your business like our own. Our call centre becomes your call centre and our event access management team becomes your front of house at your event. We understand that event organisers have a million things to attend to. We offer easy-to-use event ticketing and we become true partners to our clients for the entire lifecycle of their events.

Coenie Middel

Founder

Coenie Middel is a Chartered Accountant with a passion for the media and entertainment world. His experience includes: festivals, sporting events, exhibitions , ticketing, artist management, contracts, and music and film productions. His mission is to ensure that Tixsa provides a comprehensive service to clients with the smartest technology delighting clients through innovation and superior service.

Charlene Mckenzie

Chief Executive Officer

Charlene McKenzie is the absolute driving force behind Tixsa. Charlene has been in the entertainment industry since the early 90’s. Charlene spent 16 years running her own highly regarded music venue in Pretoria before joining Tixsa, building a great reputation with producers, promoters, artists and clients. What Charlene loves most about using Tixsa is the reliable, user friendly online system and software, and the way Tixsa deals with their clients. She especially loved the ability to manage her own loading of events and building a database where she “owned her audience”. Her focus at Tixsa is helping clients with events; from planning, marketing, ticketing to execution. She always strives to exceed customer expectations. What Charlene loves most about her job is becoming a part of her clients events and becoming a little “working family”. When she is not busy being our Tixsa-superwoman, you might just find her painting or somewhere relaxing with her nose buried in a a book. She is also a bit of a mountain biking junkie. Charlene personally loves attending anything arty and creative:  from the ballet  and opera, to alternative poetry readings and live music. She has a soft spot for Blues, Jazz and Rock ‘n Roll. With Charlene’s incredible gift to conquer any problem create synergy among the people surrounding her, it’s no wonder her favorite quote is one from Rod McKuen:

“Be aware then that tomorrow is only tomorrow. There is nothing to fear except the coming of another day. But two against a winter morning are sure to claim one more victory over chance and trouble.”

Alanka Craffert

Chief Marketing Officer

Alanka is Tixsa’s Miss Congeniality. Her warmth and creative spirit is what the team and our clients love most about her. Alanka worked as an arts administrator and project manager at the NWU PUK Arts Department for about 5 years.  There she rolled out the Tixsa system in their business operations and event management and found the Tixsa system so splendid that she joined the team permanently and moved to Gauteng in 2016. Alanka has a passion for exploring new business opportunities and ensuring that our wide range of clients’ needs is met. The fact that no day is the same in the Tixsa world and the variety in events is what excites Alanka about her job. She loves enveloping herself in the different fields our clients operate in: whether it be sporting, gaming, making music or hunting – she loves hearing everyone’s story behind their passion. When Alanka is not pouring her heart out in creating a great customer experience for Tixsa world, you’ll most likely find her writing some poetry, indulging in the theatre or enjoying live music somewhere. She also loves cooking and believe it or not – she is quite the farm girl and loves spending time outdoors on hwe family’s farm in KZN. Whether on stage or behind the scenes, her passion for business and the arts, together with her unique background in arts administration, makes for a great addition to the Tixsa team.

Alanka’s favorite quote?
“The world is made up of stories, not atoms.  - ” Muriel Rukeyser

Divan De Beer

IT & Event Operations Coordinator

Divan has been part of the Tixsa family since it was founded. He started out on ground level assisting with access management at events.  His hearty enthusiasm and focus on creating a pleasant customer experience soon made him an indispensable asset to Tixsa. Today he has geared himself with a wide range of skills and he is pretty much the backbone of Tixsa’s IT Department and our secret ingredient when it comes to ensuring smooth running of all operational aspects of access management at events. Divan’s favorite part of his job is engaging directly with clients on site at events. He gets a great kick out of clients who walk away with a smile and compliments that they’ve experienced one of the fastest moving queues at events. When Divan is not ensuring happy smiles at events or engineering IT solutions for Tixsa, you’ll probably find him gaming, cooking or exploring new landscapes on a mountain bike. Events Divan likes to attend personally include  The Color Run SA,  the ICON Comics and Games convention and the RAGE EXPO.

Divan de Beer lives by these words:  “ GO BIG OR GO HOME “.

Kendall Harbour

Client Relations Officer

Efficiency & kindness is the name of the game when it comes to Miss Harbour – and that’s exactly why Team Tixsa and our clients love working with her. Kendall joined the Tixsa family in 2016 after using the system for an event she managed. After a pleasant working experience, both Tixsa and Kendall were pretty much smitten. She joined the team and both parties haven’t looked back ever since.
What Kendall loves most about her working environment is that not one work day is the same. She loves seeing all the creative new events popping up and working with new individuals and clients in the world of entertainment and events. She recons one of the coolest experiences she’s had with Tixsa, is to see happy and satisfied faces of clients when ticket scanning is done quickly , friendly and effectively. This young lady has many other talents that make her an irresistible human being. One of these talents includes her soothing alto voice which she struts singing in the renowned Akustika Chamber Choir, an elite performance choir called The Vox Collective and she is also a part of the Bye Felicia band. Kendall enjoys attending all music related and outdoor events. Oh, and did we mention that she is a social media guru? When asked the words Kendall Harbour lives by, she smilingly says:

“Be kind to one another.”

Paul du Plessis

Customer Care Representative

Paul Du Plessis is Tixsa’s “care bear” (though he might humbly deny this statement as this might ruin is “street cred”).   There is certainly no length Paul and his calm and caring demeanor won’t go to, to ensure our ticket buyers are cared for. Paul’s journey with Tixsa started out by assisting with access management and manning our support desk part-time. Today we are proud to share that Paul has joined as a permanent team member where he ensures that our support desk runs smoothly. When asked about what Paul loves most about his job – here’s what he had to say: “My favorite part of working for Tixsa is working at events and seeing how people are impressed about how fast our system runs and how splendid our teamwork is.  “Paul is also a bit of an IT fundi and loves working on computers – especially the hardware – in his spare time. He is a passionate computer gamer and believe it or not – he is a great car enthusiast. He loves building up old cars or following all the hottest trends in the motoring world. Taking all the above into consideration – it’s no wonder Paul loves attending computer gaming, technology and various motoring industry events.

Paul’s favorite saying:  “If the plan doesn’t work, change the plan but never the goal.”

Anelda Moolman

In-house Accountant

Anelda is Tixsa’s quirky, innovative human calculator who ensures that all our billing runs smoothly. As Tixsa’s in-house accountant, she plays a pivotal role in ensuring happily paid clients. She is passionate about financial planning and enjoys seeing the various success models of our clients who host tremendous events. In her free time, Anelda likes to attend outdoor movies with her friends and family. She has a real soft spot for photography and not only loves to craft financial plans for people, but she is also loves crafting various art projects at home.

Anelda believes in the words: “One life, live it!”

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