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Did You Know: Event Reminder

  • By Lindsay Biondy | Thursday, October 11th, 2018

Did You Know: Event Reminder

 Did you know you can send a customisable event reminder 24 hours before your event?

In the months leading up to your event, you’ve effectively utilised your marketing channels to get your attendees excited and keep the big day at the top of their minds. As your event approaches, you’ll want to maintain the confidence that your ticket buyers are fully prepared to attend your event and have the most updated, pertinent information. In our system, you can set up an event reminder that automatically sends an email to your ticket buyers 24 hours before your event, so they’re ready to line up at the gate the next day!

As a default, an event reminder will automatically be sent to all those who bought a ticket. However, you can either disable or customise the reminder to your exact preferences from within the Tixsa Admin. Simply go to the the “events” tab, then click on “Event Advanced Settings” to bring up an array of additional functions to enable or disable. From here, you can turn off the event reminder or choose what information to include in it, like the date and time, venue, and any on-site registration info. You may also write a personalised event reminder message to note applicable parking regulations, special disability accommodations, or anything else you need to convey to your attendees!

To learn more about event reminders, reach out to our team at This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

3 Ways Timed Entry Optimizes Ticketing for Your Attraction

3 Ways Timed Entry Optimizes Ticketing for Your Attraction

By David Kennedy | Tuesday, October 23rd, 2018

As an organizer of special exhibits, pop-up museums, or other walk-through attractions, you know exactly what it takes to present an immersive experience that keeps attendees pouring through the door. Such a high level of popularity, however, can become overwhelming without the proper tools in hand. By employing an event ticketing partner with a powerful timed entry solution, you can eliminate excessive on-site queuing, staffing challenges, and missed ticket sales by accurately distributing and anticipating attendee levels throughout the entire run of your event.

Control capacity across time slots

With a robust timed entry solution, you’ll boost customer satisfaction by eliminating on-site wait times, and you’ll enhance the overall attendee experience by controlling how many people can be in your event at any given time. Our system’s timed entry event setup enables you to sell tickets online and on-site at individual time slots. It allows you to create an event once and instantly build a schedule to replicate its details across all time slots. Not to mention, you can add custom messaging during the checkout process to let your customers know when a time slot is selling quickly or already sold out.

Sell more tickets

By distributing your ticket inventory across customizable dates and time slots, you’ll prevent overselling at peak hours and encourage ticket sales during lower-demand time slots. Knowing exactly when your attendees are going to show up reduces the chances of bottlenecking, meaning you’ll maximize your bottom line by selling the highest possible number of tickets throughout the day without ever having to worry about a single time slot being filled beyond capacity! Plus, our timed entry features are easily customizable, allowing you to adjust inventories, pause sales, or even exchange tickets at a moment’s notice.

Maximize resources and optimize staffing

Knowing exactly when to expect large crowds is a huge asset in planning your staffing needs. By pulling attendee data from your timed entry ticketing solution, you can quickly identify your event’s busiest times and schedule staffing accordingly. Plus, you can pass this data along to any on-site food, beverage, or merchandise vendors, helping them efficiently plan ahead according to expected event attendance.

If timed entry sounds like just what your exhibit, pop-up, or attraction needs, look no further! This email address is being protected from spambots. You need JavaScript enabled to view it., and see for yourself the difference our system can make!

Tixsa Welcomes Mission Without Borders

Mission Without Borders

Tixsa welcomes Mission Without Borders to our online ticketing platform. The Centurion MWB team is a vibrant and stand-up bunch of people and we are honoured to play a very small roll in helping them achieve their mission. 

"I doubt any other organisation has worked in the fashion you do, helping such a wide range of people." Evgenia Georgieva (Deputy Mayor, Simitly, Bulgaria)

They are a Christian organisation serving children, families and elderly people suffering poverty and oppression. Through practical and spiritual support they give hope by meeting urgent needs and building self-sufficient communities. For more information - CLICK HERE:

Support them on Fri. 3 Nov, 2017 at 6:30pm SAST

Well known and gifted artist, Etienne Labuschagne has donated works of art to Mission Without Borders (MWB). The proceeds of the silent auction will be used for the furtherance of the ministry of MWB in the following field countries: Albania, Bosnia & Herzegovina, Bulgaria, Moldova, Romania and Ukraine.

GET YOUR TICKETS HERE:

The 4 Ticketing Features You Need for Your Pop-Up Museum

Pop-Up Museum

  • By David Kennedy | Tuesday, April 24th, 2018

The 4 Ticketing Features You Need for Your Pop-Up Museum

 

Pop-up museums and exhibits are taking the event scene by storm, and it’s easy to see why. These events offer exciting, interactive experiences, unique photo opportunities, and so much more. With these events being in such high-demand, organizers need to make sure they are partnering with the right ticketing platform for optimum success.

Read on for our event experts’ list of ticketing features your pop-up museum needs to go above and beyond!

Optimize capacity and event day experiences

With droves of excited attendees ready to experience your event, you’ll need to be able to control the crowd capacity throughout the day. Easily eliminate any admission wait times with our timed entry functionality. Timed entry allows you to sell tickets at individual time slots so your customers will have a better experience, and your staff will be better equipped to manage the crowd. The best part? Each time slot is easily customizable, allowing you to quickly make any desired updates, and providing options to alert buyers when tickets for popular times are running low or sold out.

Control traffic of high-demand on-sales

When it comes to your pop-up museum’s highly anticipated ticket releases, the massive amounts of customers awaiting their chance to purchase a ticket can quickly become too much for some websites. Our custom-built virtual queue gives you the power to control site visitors during a high-demand ticket on-sale. With our queue, you can easily manage the flow of your online traffic and provide real-time updates to customers waiting in line. By controlling how many visitors can be on your event listing at one time, you’ll streamline the customer experience and gain peace of mind knowing your on-sale is poised to go off without a hitch!

Upsell merchandise with ticket sales

While your customers are already engaged with your event listing, why not capitalize on the opportunity to offer more? Increase your revenue and add convenience for your customers by selling additional items alongside your tickets like merchandise, premium parking passes, and more with our upselling feature. Before your customer completes their order, they’ll be presented with a pop-up window featuring any additional items or perks you have to offer.

Market right from the ticketing system

The ultimate success of a pop-up museum relies on your marketing strategy and public perception of the event. In order to ensure a successful run, you’ll want to spread awareness of the event as quickly and effectively as possible, and keep that buzz going from presale to on-sale to sold-out! Use our marketing dashboard to increase social engagement, sell tickets directly on your Facebook page, and gather intelligence from your marketing efforts. You’ll even be able to link to your Google Analytics and other third-party marketing platforms to track, optimize, and increase the ROI of your campaigns.

Our team supports some of today’s most popular pop-up museums and exhibits. Learn more about how our system and team can benefit your event, and contact us today!

Tixsa How To Weekly Series

How To Upsell Your Events

Let’s take a look at another way to promote your events: upselling.

Enabling the upsell option allows you to select events to display during the checkout process for any of your events. When customers reach the order review page, they’ll have the opportunity to conveniently add other event tickets to their shopping cart.

With upselling, you can promote the rest of your event calendar when customers are most engaged and ready to buy.

Estimated time: 3 minutes

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