View and Print Tickets

Sign in to your account.

Locate your event in your list of orders

The left section of My Tickets displays all of your current and past tixsa orders. Your most recent order is listed first. At the bottom of the order details section you will see a button that reads Print / View Tickets. Click this button to open a PDF containing all of your tickets for the order you selected.

Print your tickets.

With the tickets displayed in your topmost window, click File and select Print. Specific instructions for printing your tickets may vary depending on your browser.

*If you happen to experience any issues with viewing and printing please feel free to email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

About My Tickets

My Tickets is the section where you can view orders, print tickets or resend mobile tickets.

Sign-in information is sent to the customer's email when they purchase tickets to a tixsa event for the first time.

Sign In To Your Account:

Enter your email address and password.

Click Sign in.

Didn't receive a password for your account? Check the spam folder in your email account. If you still can't find your information, contact our Customer Care team who can help you find your account information.

Order and Ticket Details

The left side of the My Tickets menu shows you a complete list of all of the ticket orders you have placed for events on the tixsa system.

You can select individual orders to see each set of purchase info, or you can reprint your tickets.

Within each order, you can also see details for each ticket, including venue information, a link to directions in Google Maps, age restrictions, and price level or section details.

The user profile shows the name, location and email address assigned to your account. You can change these details by clicking Settings.

What if my name is not on the tickets?

If someone purchased a ticket for you with their name on it instead of yours — or if your name is not on the ticket for any reason — you should know that any individual will be granted access to the event under another individual’s ticket reservation (i.e. you will be allowed in even if the ticket says your friend's name).

However, the event organizer reserves the right to ask for identification in relation to the tickets, but this should only be necessary if there is a discrepancy with the tickets (e.g., any fraudulent activity) or if the tickets are set to be picked up at Will Call.

If you are going to an event and plan to pick up Will Call tickets under someone else's name, we recommend having that person change the name on the tickets in their account. You can change the name on a ticket on your My Tickets account.

Can I resell tickets with tixsa?

No. tixsa does not provide a service for customers to sell their tickets to others.

"Tickets are no longer available online"

This message only means that tickets can no longer be purchased online — depending on the event, tickets may still be available at the door or directly from the event's organizer. We recommend contacting the event organizer to determine if tickets are still available.

Please note: This message also means that tickets are no longer available over the phone through our call center.

How do I change the name on my tickets?

If you need to change the name on your tickets for any reason (such as gifts, exchanges, etc.), please follow the steps below to edit and reprint your tickets

Sign In To Your Account:

Enter your email address and password.

Click Sign In.

Didn't receive a password for your account? Check the spam folder in your email account. If you still can't find your information, contact our Customer Care team who can help you find your account information.

Order and Ticket Details

The left side of the My Tickets menu shows you a complete list of all of the ticket orders you have placed for events with tixsa.

You can select individual orders to see each set of purchase info, or you can reprint your tickets.

Once you've clicked to view more details about your event, you will see the following options.

To the right of Name on Tickets you will see a Change Name option. This will prompt you to enter the new name you would like on the tickets.

Once you've updated the new name, you may now resend a new receipt to your email address or click Print / View Tickets.

Please keep in mind that the name on our tickets simply reflects the account for which the order was processed under. In most cases, only the main person on the order will not be required to show valid ID when entering (unless there is any suspicious activity).

How do I reset my password?

If you lose your password, just visit the My Tickets page and click Forgot your password?

Enter your email address to receive a link you can follow to create a new password.

I entered the wrong email address when placing an order.

For your security, we do not allow customers to change the email address on an account without signing in to the account.

If you contact our Customer Care department, however, we can verify your identity and help you set up the correct email address for your account. Contact us on This email address is being protected from spambots. You need JavaScript enabled to view it.

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