Privacy Policy

This Statement of Privacy applies to the tixsa Website and governs data collection from the tixsa website via Client websites and other platforms and usage thereof by all tixsa sites and services; it does not apply to other online or offline sites, products or services. Please read this Statement of Privacy. Personal information of all users of tixsa platforms are collected, used and disclosed as described in this Statement of Privacy.


As an E-commerce website, tixsa collects personal information, such as your e-mail address, name, home or work address or telephone number, on behalf of our clients for purposes of ticket sales (i.e. producers of events, owners of venues hosting events and the like). Each time you purchase a ticket through the tixsa website or other tixsa forum (including but not limited to Client websites), the personal information you disclose to tixsa is made available to its client who is presenting, hosting, producing or administrating the event for which you are purchasing the ticket. Although we require our clients to undertake not to abuse this disclosed information, tixsa is not responsible for the way in which the information is used by clients.

Use of your Personal Information

tixsa and its operational service partners collect and use your personal information to process ticket sales and deliver the requested services.
It is possible that tixsa or our Clients may also use personal information to inform you of other products or services available from tixsa and its Clients and affiliates. tixsa may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. tixsa may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies with the personal information they need in order to deliver the service. tixsa may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on tixsa or the site; (b) protect and defend the rights or property of tixsa, including its Website; or (c) act under pressing circumstances to protect the personal safety of users of tixsa or the public. Personal information collected on this site may be stored and processed in South Africa or any other country in which tixsa or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

Security of your Personal Information

tixsa is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through secure sockets layer (SSL) encryption technology. tixsa is currently in the process of integrating 3D secure functionalities which PASA requires from all online ticketing platforms and which tixsa will adhere to. This will further protect online purchaser’s private details.


tixsa will occasionally update this Statement of Privacy to reflect company and customer feedback. tixsa encourages you to periodically review this Statement to be informed of how tixsa is protecting your information.